회원가입 안내

[Sign Up Guide]

 

You can join as a WOOYOUNGMI.COM member by agreeing to the terms and conditions and privacy policy and filling out the sign-up form through the “JOIN” menu.

After that, and you can use the service right away for free.

By becoming a member, you won’t need to enter all of the required information each time you place an order.

You will also be able to benefit from seamless AS for WOOYOUNGMI products and will be able to participate in various promotions and discount events exclusive to members.

주문안내

[Ordering Guide]

 

Choose the color and size you want, add it to your shopping cart, enter your shipping address and pay.

결제안내

[Payment Guide]

 

Payment Method - Credit Card (Visa / Master / JCB / UnionPay) and PayPal

Check the purchase details and click the ‘Pay’ button to complete the payment.

배송안내

배송 방법 : Parcel Service

배송 지역 : A Region.

배송 비용 : Free: Shipping fee is free regardless of the price.

배송 기간 : 3 - 7 days

배송 안내 :

[Shipping Guide]

 

Shipping is free for all products by UPS.

Shipment will be processed within 3 days of payment, and it will take 2 to 4 more days to complete the shipment.

(Excluding Saturdays and holidays)

Delivery may be delayed due to the courier or the customer's situation (if we cannot get in touch with you). In such case, you can check the delivery status by calling the UPS.

교환/반품 안내

How to Return


1. Log into My Account, go to Order History and select the order you wish to return.  

2. Please book your collection by phone(Contact with Local UPS call center), you will be asked for your account number-this is printed on the returns labels.

3. Pack your return item(s) using the original packing provided.

4. Attach one label securely to the box, ensuring the previous delivery label is covered.

5. Upon collection, hand the second label to the UPS driver.


Regulations on Product Return


Comply with the regulations stipulated under the Law on protection of consumer in e-commerce, etc.

Standard for reception of application for exchange is once for non-damaged and non-used product within 10 days of having received the product.

In addition, please note that product return is not allowed in any of the following situations:

 

If the product is destroyed or damaged due to causes attributable to the customer / If the value of the product is lowered due to use or partial consumption by the customer

/ If the value of the product is lowered to the extent of making resale difficult due to passage of time / If the tag on the product has been removed

WOOYOUNGMI.COM will pay not only the delivery cost but also 100% of the courier cost for product return.

However, customer will have to pay the courier cost if other courier company is used.

 

Place for exchange and product return : Solid Corporation Customer Service 5F, 6 Teheran-ro 107-gil, Gangnam-gu, Seoul  E-mail : onlinestore@wooyoungmi.com

환불안내

Guidance on Exchange / Refund

Application for exchange/return of product ▶ Retrieved by visiting within 2~3 business days ▶ Transfer to the location for product return ▶ Inspection of the product

▶ Exchange/refund processing

 

Standard for reception of application for exchange is once for non-damaged and non-used product within 10 days of having received the product.

Inaccurate size and dissatisfaction on the design and color : Can be exchanged within 10 days of the purchase date.

(There must be no damage to the product and will be exchanged with the same product with same price in principle.)

기타안내

[A/S Guide]

 

Warranty Period: The warranty period of WOOYOUNGMI products is one year from the date of purchase.

This refers to the period during which the customer can claim compensation (free repair, exchange, refund) from the manufacturer due to a fault in the product attributable to the manufacturer (sewing, fabric, materials).

※ Regulations for Compensation for Damages (Fault Attributable to the Consumer)

- Fabric, subsidiary materials and sewing defects: Free repair, or exchange or refund where repair is not possible, within one year from the date of purchase.

- We are not responsible for compensation for product damage caused by the customer's carelessness, deformations caused by incorrect washing, and product quality beyond the one-year warranty period.

※ Occasionally, there may be a difference of opinion in the price calculation during the compensation process. Please present the receipt provided when first purchasing the product.

After the warranty period has lapsed, we will reduce the price based on the damage compensation standards announced by the Korea Institute of Finance and Economy.

Clear product defects (sewing defects, fabric defects, subsidiary materials, size defects) will be dealt with by customer service.

However, there may be disagreement in the process of judging the fault.

In this case, you can request customer service to identify the cause and inform you of the findings of mediation by the Korean Consumer Consortium.

The Korean Women's Consumer Consortium is a consumer organization that advocates consumer interests, discusses disputed clothing every Wednesday, and informs the client (customer or manufacturer) of the results (every Friday).

Our customer service department provides free deliberations by making a request to the Consumer Union upon the request of the customer.

 

A/S service and application for deliberation: 5F, 6 Teheran-ro 170-gil, Gangnam-gu, Seoul

A/S application email: onlinestore@wooyoungmi.com

STORE LOCATION

 

FLAGSHIP STORE

MANMADE WOOYOUNGMI

35, SEOLLEUNG-RO 153-GIL,
GANGNAM-GU, SEOUL, 06020, KOREA
TEL +82 2 515 8897

WOOYOUNGMI PARIS BOUTIQUE

5, RUE SAINT CLAUDE, 75003, PARIS
TEL +33 (0)1 42 76 04 79

 

AUSTRALIA

MARAIS

1st Floor Royal arcade, 314 Little collins ST. MELBOURNE 3000
TEL (61) 3 9639 0314

 

CANADA

HUDSONBAY’S BAY VANCOUVER DOWNTOWN

674 Granville Street, Vancouver, BC V6C 1Z6
TEL (1) 604 681 6211

HUDSON’S BAY QUEEN STREET TORONTO

176 Yonge Street, Toronto, ON M5C 2L7
TEL (1) 416 861 9111

LA MAISON SIMONS (ONLINE SOTRE)

SSENSE (ONLINE STORE)

 

CHINA

ASSEMBLE BY REEL

2F & 3F, 1601 Nanjing West Road, Shanghai, 200040
TEL (86) 21 2230 9966

GALERIES LAFAYETTE BEIJING

2F, No.110 Xidan North Street, Xicheng District,Beijing
TEL (86) 10 5962 9777 

JOYCE SHANGHAI

Shop 319,3F,Plaza 66.1266 west Nan Jing Road,Shanghai
TEL (86) 21 6288 8383 

JOYCE BEIJING

Shop 3L 103-4, China World Mall, No.1 Jian Guo Men Wai Avenue, Beijing
TEL (86) 10 8535 1698 

LANE CRAWFORD CHINA

2F, No.110 Xidan North Street, Xicheng District,Beijing
 

SKP

2F, No. 87 Jianguo Road, Chaoyang District, Beijing
TEL (86) 10 6530 5888 

 

DENMARK

LOT#29

Gothersgade 29 · DK1123 Copenhagen
TEL (45) 33 14 14 29

 

FRANCE

24 SERVES (ONLINE STORE)


LE BON MARCHE

B1, 24 Rue de Sevres 75007 PARIS
TEL (33) 1 44 39 80 00

PRINTEMPS

1F, 64,Boulevard Haussmann, 75009 PARIS
TEL (33) 1 42 82 50 00

 

HONG KONG S .A .R

HARVEY NICHOLS LANDMARK

2F, 88 Queensway, Central, HK
TEL (852) 3968 2668

HARVEY NICHOLS PACIFIC PLACE

2F, 15 Queen's Road Central, HK
TEL (852) 3968 2668

 

JAPAN

VIA BUS STOP MUSEUM

28-14 SARUGAKUCHO,SHIBUYA-KU,TOKYO
TEL (81) 3 5459 1567

VIA BUS STOP MIDTOWN

TOKYO MID TOWN GALLERIA 2F, 9-7-4 AKASAKA,MINATO-KU,TOKYO
TEL (81) 3 5413 3696

VIA BUS STOP HERBIS PLAZA ENT

HERBIS PLAZA ENT B1F, 2-2-22 UMEDA,KITA-KU,OSAKA
TEL (81) 6 6343 7135

VIA BUS STOP SHINJYUKU TAKASHIMAYA DEPTMENT STORE

SHINJYUKU TAKASHIMAYA 3F, 5-24-2 SENDAGAYA,SHIBUYA-KU,TOKYO
TEL (81) 3 5361 1507

VIA BUS STOP FUKUOKA RIVERAIN

FUKUOKA RIVERAIN  B1F, 3-1 SHIMOKAWABATA,HAKATA-KU,FUKUOKA
TEL (81) 92 263 8181

WOOYOUNGMI HANKYU MEN`S TOKYO

HANKYU MEN’S TOKYO 6F GARAGE D.EDIT, 2-5-1 YURAKU-CHO,CHIYODAKU,TOKYO
TEL (81) 3 6252 5364

 

KOREA

MANMADE WOOYOUNGMI

35, SEOLLEUNG-RO 153-GIL
GANGNAM-GU, SEOUL, 06020, KOREA
TEL +82 2 515 8897

SHINSEGAE MAIN SEOUL

6F, 63 Sogong-Ro, Joong-gu, Seoul, Korea 04530
TEL +82 2 310 1429 

GALLERIA WEST SEOUL

4F, 343 Apgujeong-ro, Gangnam-gu, Seoul, Korea 06008
TEL +82 2 514 8612 

LOTTE MAIN SEOUL

5F, 81 Namdaemun-ro, Joong-gu, Seoul, Korea 04533

LOTTE AVENUEL WORLD TOWER

4F, 300 Olympic-ro, Songpa-gu, Seoul, Korea 05551

 

LEBANON

T2 TRADING

Allenby Street - Faraa Bldg 1135 - 1st floor- Riad El Solh
TEL (961) 1 985 131

 

MALAYSIA

BLUEBELL MALAYSIA_B. SPACE

Lot 2.10.1B Level 2, Pavilion Kuala Lumpur, 168 Jalan Bukit Bintang , 55100
TEL (60) 3 2141 0288

 

NETHERLAND

EKADEME

Lijnmarkt 39, 3511 KG, Utrecht
TEL (31) 30 3079011

 

QATAR

GALERIES LAFAYETTE DOHA

2F, Katara Plaza, Katra Cultural Village, West Bay P.O Box: 75
TEL (974) 4447 3404

 

RUSSIA

DLT TSUM

St. Petersburg, 21–23a Bolshaya Konyushennaya st.
TEL (7) 812 648 08 48

 

SINGAPORE

CLUB21

583 Orchard Rd, Singapore 238884
TEL (65) 6304 1459

 

SWIZERLNAD

OPIA

Lagerstrasse 72, CH-8004 ZURICH
TEL (41) 43 243 3282

 

TAIWAN

NE-SENSE

NO. 52, SECTION 2, Keelung rd, Xinyl district, TAIPEI CITY, 11052

 

TURKEY

BEYMEN

Beymen IstinyePark
Istinyepark AVM Istinye Bayiri Cad. No:73 Istinye
TEL (90) 212 335 67 00

Beymen Zorlu Center

Zorlu AVM Levazim Mah. Koru Sk. No:2 Zincirlikuyu
TEL (90) 212 306 33 00

 

UAE

HARVEY NICHOLS DUBAI

Mall of the Emirates, DUBAI
TEL (971) 4 409 8888

 

UNITED KINGDOM

COGGLES

52a London Rd, Alderley Edge SK9 7GL
TEL (44) 1618 131 497

END CLOTHING (ONLINE)

HARRODS

B1, 87-135 Brompton Road, Knightsbridge, London, SW1X 7XL
TEL (44) 20 7730 1234

HARVEY NICHOLS

B1, 109 - 125 Knightsbridge, London, SW1X 7RJ
TEL (44) 207 235 5000

JOSEPH MENSWEAR CHELSEA

124 - 126 Draycott Avenue, London SW3 3AH
TEL (44) 20 7591 0808

JOSEPH NOTTING HILL

236 Westbourne Grove, London W11 2RH
TEL (44) 20 7243 9920

LIBERTY

B1, Regent Street, London W1B 5AH
TEL (44) 20 7734 1234

MATCHES (ONLINE STORE)

 

UNITED STATES

PLEASE DO NOT ENTER

549 South Olive Street, LOS ANGELES. CA. 90013
TEL (1) 213 263 0037